"It's almost like scaling chaos if we continue to just add on to the front end and not deal with the back end."Tim Leary
The weekly 30-minute review
- Leads, booking rate, close rate
- Sold and completed revenue, average ticket
- Gross profit, and bid hours vs actual hours on every finished job
- Callbacks and reviews
- One decision for next week
Use the KPI scorecard. Members get Handy's OS, where these numbers, the pipeline and job costing live in one place, and compare with peer shops.
Where to go from here
Take the $1M Handyman Scorecard to see your biggest gap, then book a call with Tim if you want help closing it.
Do this this week
Fill in last week's scorecard, even if half of it is a guess. Next week it will be better.