You stay the bottleneck until someone else can do the work your way. That only happens if "your way" is written down.
Before you post the ad
- Write the daily checklist and the job photo standard (both are in the Starter Kit).
- Decide the scorecard: efficiency (jobs within sold hours), quality (callbacks), admin (timer, photos, signature).
- Decide the bonus: Handy's pays primary techs on bid hours when the job qualifies, so fast clean work is rewarded and padding is not.
- Check your state rules before you hire. In some states (California is one) hiring even one employee changes your license requirement. See the license map.
The first 30 days
Week 1 ride-alongs. Weeks 2 to 4 supervised jobs with sign-off. Handy's hires W-2 and Tim says turnover has stayed low.
Do this this week
Write your first-hire job ad from the template and list the 5 job types a new tech must be signed off on.