Questions owners ask
Is Handy's University a franchise?
No. There is no franchise fee, no royalty, no territory and no use of the Handy's name. You run your own business under your own brand and set your own prices. You can cancel the membership any month.
Will I make what Handy's makes?
We do not promise any revenue or income, and nobody can honestly promise it. Tim's numbers are his own business's results, self-reported, and not typical. Our promises are about deliverables: what you get, when you get it, and the guarantees below.
What is the difference between Skool ($97) and membership ($299)?
Skool is Tim's community: posts, peer discussion and the Skool course library. Membership adds the weekly group calls with recordings, Handy's OS, the benchmarking dashboard, role-based training, the resource library and vendor member pricing.
Can I pay over time?
Yes. Tier 1 can be paid in 3 monthly payments and Tier 2 in 6. Tiers 3 and 4 have 12-month options through a financing partner. Starting from zero? An SBA microloan (up to $50,000) through a local intermediary is worth a look.
Who delivers the Growth Stack in Tier 4?
SalesUp, the marketing and office-talent partner Handy's runs on. It is set up under its own SalesUp agreement, the first 3 months are included in Tier 4, and after that it is optional and month to month. Nobody is required to buy marketing from SalesUp or anyone else.
Can I use the Handy's name or a Handy's University badge?
No. Members build their own brand. We do not license the Handy's name, logo or any certification badge for use with your customers.
How do refunds work?
Membership: cancel any time, and your first 30 days are refundable. Tier 1: if within 30 days you have not found at least 10 templates or SOPs you will put to work, ask for a full refund. Tiers 2 to 4: the milestone guarantee below.
What is Handy's OS?
The operating system members work out of: command center, pipeline, estimates and pricing, jobs and job costing, team scorecard and bonus, SOP library, training and numbers. Today it runs on demo data so you can learn the structure; connecting your own field software is on the roadmap.
Do I need Housecall Pro or Jobber?
No, but most members use one. The templates include setup guides for both. We are not tied to any software vendor.
Do you get me customers?
No. We teach you how Handy's markets, and SalesUp can set up your marketing under a separate optional agreement. Nobody can promise you leads, jobs or revenue, and we do not.
Can I start from zero?
Yes. Start with the free mini-course and license map, then Tier 1 or membership. Tier 4 (the Growth Stack) is for businesses already operating.
I am in New York. Can I buy a launch package?
Talk to us first. New York has broader franchise rules, so we review launch packages for New York residents case by case.
Where is my data stored and who sees it?
See the privacy policy. We never sell your details. Vendors only get your details if you ask for an introduction.
How do I cancel?
Email us or use your account page. Membership stops at the end of the period you paid for.
30 minutes on your numbers and your next move. Or see what members get.